Last updated: 28 July 2026

This Privacy Notice explains how Astromania (“Astromania”, “we”, “us” or “our”) collects, uses, stores, shares and protects personal information when you visit our website, create or use an account, play casino games, place sports bets, contact customer support or interact with our promotions and other services.

By using Astromania, you acknowledge that your personal information may be processed as described in this Notice. Where consent is required by applicable law, we will request it separately. If you do not agree with this Notice, you should not create an account or use services that require personal information.

1. Who Is Responsible for Your Information?

Astromania is responsible for determining how personal information connected with the platform is processed, subject to the operator and legal entity identified in the applicable Terms and Conditions.

Questions, requests or complaints concerning privacy may be sent to the Data Protection Officer using the contact details at the end of this Notice.

2. Personal Information We May Collect

The information collected depends on how you interact with Astromania, which services you use, the payment method selected and the legal or security checks required for your account.

We ask users to provide accurate and current information. Providing false, incomplete or misleading details may prevent registration, delay transactions or lead to account restrictions where permitted by the platform rules and applicable law.

3. How We Collect Information

Personal information may be collected:

• directly from you during registration, verification, payments or support communications;
• automatically through cookies, logs, pixels and similar technologies;
• through your casino, sportsbook, promotion and account activity;
• from payment processors, identity-verification and fraud-prevention providers;
• from game suppliers, sportsbook technology providers and platform partners;
• from public, regulatory or legally accessible sources where checks are required;
• from affiliates or advertising partners where you have interacted with an Astromania campaign.

4. Why We Process Personal Information

The legal basis that applies may depend on your location and the specific processing activity. Where processing is based on consent, you may withdraw that consent, although withdrawal will not affect processing already completed lawfully.

5. Cookies and Similar Technologies

Astromania may use cookies, pixels, embedded scripts, device identifiers, log technologies and similar tools to provide website functions, remember settings, protect accounts, analyse performance and deliver relevant marketing where permitted.

• Essential cookies support security, authentication and core website functions.
• Functional cookies remember choices such as language, region and other preferences.
• Performance cookies help measure visits, navigation and platform performance.
• Targeting cookies may be used, with consent where required, to measure campaigns and provide interest-based advertising.

You may manage non-essential cookies through the available cookie settings and through your browser or device controls. Blocking some technologies may reduce website functionality. More information should be read together with the Astromania Cookie Notice.

6. Marketing Communications

Where permitted, Astromania may send information about bonuses, promotions, tournaments, casino games, sportsbook offers or platform updates by email, SMS, push notification or another selected channel.

You may change marketing preferences through your account, use an unsubscribe option included in a message or contact support. Service messages concerning account security, transactions, legal changes or responsible gambling may still be sent when necessary.

7. When Information May Be Shared

Personal information may be disclosed only where necessary and subject to appropriate contractual, technical or legal safeguards. Recipients may include:

• payment processors, banks, e-wallets and transaction service providers;
• identity, age and address verification providers;
• fraud-prevention, cybersecurity, risk and anti-money-laundering providers;
• casino game, live dealer and sportsbook technology suppliers;
• hosting, cloud, analytics, communications and customer-support providers;
• professional advisers, auditors, insurers and corporate service providers;
• regulators, courts, law-enforcement agencies or other authorities where legally required;
• companies involved in a merger, sale, restructuring or transfer of the platform, subject to applicable safeguards;
• other parties where you have provided valid consent or instructed us to disclose information.

Astromania does not permit service providers to use personal information for unrelated independent purposes unless they act as a separate controller and provide their own privacy information.

8. International Data Transfers

Astromania, its service providers and technology partners may process information in countries other than the country where you live. Privacy and data-protection rules in those countries may differ.

Where required, reasonable transfer safeguards may include contractual clauses, adequacy decisions, consent or another legally recognised transfer mechanism. Information may also be disclosed where necessary to perform requested services or meet legal requirements.

9. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Notice, including account operation, transaction records, fraud prevention, responsible gambling, dispute resolution and compliance with legal or regulatory duties.

Retention periods may vary according to the type of information, account status, applicable law, unresolved transactions, exclusions, complaints, investigations or legal claims. When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of.

10. Information Security

Astromania applies administrative, organisational and technical measures intended to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

• access controls and account-authentication measures;
• encryption or protected transmission where appropriate;
• security monitoring, logging and fraud-detection controls;
• restricted staff and service-provider access based on business need;
• verification procedures for sensitive account and payment requests;
• incident-response and business-continuity processes.

No internet-based service can guarantee absolute security. Users should protect login details, use a unique password, keep devices secure and contact support promptly if unauthorised account activity is suspected.

11. Automated Checks and Risk Decisions

Automated systems may be used to identify unusual transactions, account abuse, fraud indicators, prohibited activity, security threats or responsible gambling risks. These systems may generate alerts, request additional verification or temporarily restrict certain functions pending review.

Where applicable law provides a right to request human review or challenge a decision with significant effects, you may contact the Data Protection Officer or customer support.

12. Your Privacy Rights

Depending on your location and applicable law, you may have some or all of the following rights:

• request confirmation that personal information is being processed;
• request access to personal information held about you;
• request correction of inaccurate or incomplete information;
• request deletion where there is no lawful reason to retain information;
• request restriction of certain processing activities;
• object to processing based on legitimate interests or direct marketing;
• withdraw consent where processing relies on consent;
• request a portable copy of eligible information;
• request information about disclosures and international transfers;
• complain to an applicable privacy or data-protection authority.

Rights are not absolute. A request may be limited or refused where an exception applies, including legal retention requirements, the rights of other persons, security, fraud prevention, regulatory investigations or legal privilege.

How to Submit a Request

1. Contact the Data Protection Officer using the email below.
2. Describe the right you wish to exercise and the information involved.
3. Provide enough information to locate the relevant account or records.
4. Complete reasonable identity-verification steps where required.

We will respond within the period required by applicable law. Complex or repeated requests may require additional time where legally permitted.

13. Children and Underage Users

Astromania does not knowingly provide gambling services to minors or persons below the legal gambling age applicable in their location. Accounts identified as underage may be restricted or closed, and personal information may be retained where necessary for legal, fraud-prevention or exclusion purposes.

14. Third-Party Websites and Services

The platform may include links, games, payment tools or content supplied by third parties. Their privacy practices may be governed by separate notices. Astromania is not responsible for an independent third party’s processing activities where that party acts as its own data controller.

15. Changes to This Privacy Notice

This Notice may be updated to reflect changes to the platform, legal requirements, technology, service providers or information-handling practices. The updated version will be published with a revised “Last updated” date.

Where a change materially affects how personal information is used, additional notice or consent may be provided where required.

16. Contact and Complaints