Last updated: 28 July 2026

Astromania Casino is committed to providing an entertaining gaming environment while encouraging every player to stay informed, remain in control and treat gambling as a form of leisure rather than a way to make money.

This Responsible Gaming page explains practical ways to manage play, recognise possible warning signs and use the safer-gambling tools that may be available through your account. The availability and operation of particular tools may depend on your location, account status and applicable laws.

1. Our Responsible Gaming Approach

Astromania Casino aims to support informed and controlled participation by providing clear information, account-management tools and access to assistance where gambling may no longer feel safe or enjoyable.

Responsible gaming is a shared commitment. We encourage players to set personal boundaries before playing, review their activity regularly and contact customer support when they need information about limits, account restrictions or self-exclusion.

2. Guidelines for Safer Play

The following habits can help keep gambling within reasonable personal limits:

• decide how much money and time you are prepared to spend before starting;
• use only disposable entertainment funds and never essential household money;
• do not chase losses or increase stakes in an attempt to recover previous spending;
• take regular breaks and avoid long, uninterrupted gaming sessions;
• do not gamble while upset, under pressure, tired or affected by alcohol or other substances;
• keep gambling separate from work, family responsibilities and financial planning;
• review your deposits, withdrawals, bets, wins and losses regularly;
• avoid treating bonuses, jackpots or winning streaks as guaranteed value;
• stop playing when gambling is no longer enjoyable or begins to cause concern.

3. Account Limits and Control Tools

Depending on the services available in your jurisdiction, Astromania Casino may provide tools that help you control spending, losses, wagering and time spent on the platform.

Requests to reduce a limit may take effect promptly, while requests to increase or remove a limit may be delayed for a cooling period where required. Some restrictions cannot be cancelled before the selected period ends. Exact conditions should be checked in the account area or with customer support.

4. Taking a Cooling-Off Period

A cooling-off period is a temporary break from gambling. During the selected period, access to casino games, sports betting or related promotional activity may be restricted in accordance with the account settings and applicable rules.

1. Open the responsible gaming or account settings section.
2. Select the available cooling-off option and preferred period.
3. Review the consequences of the restriction before confirming it.
4. Contact customer support if the tool is not visible or additional help is required.

Before taking a break, consider withdrawing any eligible balance and turning off gambling-related marketing communications. Withdrawal requests remain subject to identity, security and payment checks.

5. Self-Exclusion

Self-exclusion is intended for players who want to stop gambling for an extended period. Once activated, Astromania Casino may close or restrict the account, prevent access to gambling services and take reasonable steps to stop direct promotional communications during the exclusion period.

A self-exclusion request may be irreversible for the selected period. The exact duration, account treatment, withdrawal process and reactivation conditions depend on the tools, legal requirements and platform rules applicable to your account.

Where appropriate, you may also wish to use device-blocking software, bank-level gambling blocks or a national self-exclusion register available in your country. These external measures are separate from Astromania Casino and may provide broader protection across multiple gambling services.

6. Recognising Warning Signs

Problem gambling can affect people in different ways. One sign does not necessarily mean that a person has a gambling disorder, but repeated or escalating concerns should not be ignored.

• spending more money or time gambling than originally planned;
• trying to recover losses by gambling again or increasing stakes;
• borrowing, selling possessions or using credit to fund gambling;
• hiding gambling activity, losses or account statements from others;
• feeling anxious, restless, angry or distressed when unable to gamble;
• allowing gambling to interfere with sleep, work, study or relationships;
• neglecting bills, rent, food or other essential expenses;
• repeatedly trying and failing to reduce or stop gambling;
• using gambling to escape stress, loneliness, depression or personal problems.

If any of these behaviours feel familiar, stop gambling, apply an account restriction and seek confidential support from a qualified organisation or healthcare professional.

7. A Quick Self-Assessment

Ask yourself the following questions honestly:

A “yes” answer may be a reason to pause and review your gambling. Multiple “yes” answers, increasing financial pressure or a feeling of lost control are strong reasons to use self-exclusion and seek specialist support.

8. Game Information and Random Outcomes

Casino games involve chance and are designed with a mathematical house advantage. A previous win or loss does not guarantee a future result, and a sequence of outcomes does not make a particular result “due”.

• Return to Player (RTP) is a long-term theoretical percentage and does not predict the result of an individual session.
• Volatility describes how frequently and how significantly a game may pay over time.
• Random outcomes cannot be controlled by increasing stakes, changing timing or following a betting pattern.
• Bonuses may include wagering requirements, expiry periods, game restrictions and maximum-bet conditions.

Always review the game rules, paytable and applicable bonus terms before playing.

9. Underage Gambling Prevention

Astromania Casino is intended only for persons who are at least 18 years old or meet the higher legal gambling age in their location. Age and identity verification may be required, and accounts associated with underage use may be restricted or closed.

Parents and guardians should keep account credentials and payment methods secure, avoid saving passwords on shared devices and consider using parental-control software. Any suspected use of the platform by a minor should be reported to customer support immediately.

10. Protecting Your Account

• use a strong and unique password that is not shared with another service;
• enable available authentication and security features;
• never allow another person to use your account;
• log out on shared or public devices;
• keep payment details and identity documents private;
• contact support immediately if you notice unauthorised activity.

11. Marketing Preferences

You may be able to change promotional preferences through your account, use the unsubscribe option in marketing messages or contact customer support. Essential service messages about security, transactions, legal matters or responsible gaming may still be sent when necessary.

If you activate cooling-off or self-exclusion, reasonable steps may be taken to stop direct gambling promotions. Technical delays or communications prepared before the restriction was applied may occasionally affect delivery.

12. Support for Family and Friends

Gambling-related harm can also affect partners, relatives and friends. If you are concerned about another person, choose a calm moment to explain what you have observed, avoid blame and encourage them to seek confidential specialist help.

Astromania Casino cannot normally disclose another player’s account information, but customer support may record concerns, explain general responsible-gaming measures and take action where permitted by law and platform rules.

13. Independent Support Organisations

Confidential information and support may be available from independent organisations. Services, languages and eligibility vary by country, so users should confirm which resources operate in their location.

These organisations are independent from Astromania Casino. Listing them does not create an endorsement, partnership or guarantee that a particular service is available in every country.

14. Contact Astromania Casino

15. Changes to This Page

This Responsible Gaming page may be updated to reflect changes to available tools, legal requirements, platform functions or safer-gambling practices. The latest version will be published with a revised “Last updated” date.