Last updated: 28 July 2026
These Terms and Conditions govern access to and use of the Astromania website, player account, casino games, sportsbook services, promotions, payment functions and customer support. By creating an account, depositing funds, placing a wager or otherwise using Astromania, you confirm that you have read, understood and accepted these Terms.
If you do not agree with these Terms, you must not register, deposit, play or use any service that requires an account.
Important: Gambling involves financial risk. You should play only with money you can afford to lose. Astromania does not guarantee winnings, profit or uninterrupted access to any game, market, promotion or payment method.
1. Scope and Acceptance
These Terms form a binding agreement between you and the Astromania operator identified in the applicable website footer, licence information or related legal notice. Additional rules may apply to particular casino games, sportsbook markets, bonuses, tournaments, payment methods or jurisdictions.
If a specific rule conflicts with these general Terms, the specific rule will apply to the relevant service or promotion unless prohibited by applicable law.
2. Eligibility
You may use Astromania only if all of the following conditions are met:
- you have reached the minimum legal gambling age in the country or territory where you are located;
- online gambling is lawful for you under the laws that apply to you;
- you are acting for yourself and not for another person;
- you are legally capable of entering into a binding agreement;
- you are not subject to an active self-exclusion, account restriction or gambling prohibition;
- you are not located in a prohibited or restricted jurisdiction;
- your use of the platform does not breach any contractual, professional or legal duty.
Astromania may request proof of age, identity, address, location or eligibility at any time. An account may be restricted until the requested checks are completed.
3. Account Registration
To use account-based services, you must complete the registration process and provide accurate, complete and current information. You must update your details if they change.
- Only one account is permitted per player unless Astromania gives prior written approval.
- You must not register using false, misleading, incomplete or third-party information.
- You must not sell, transfer, lend or share your account.
- You are responsible for maintaining the confidentiality of your username, password and security details.
- You must notify customer support promptly if you suspect unauthorised access or account misuse.
Astromania may treat activity completed through your verified account as authorised by you unless there is evidence of account compromise reported without unreasonable delay.
4. Identity and Account Verification
Astromania may conduct know-your-customer, age, identity, address, payment ownership, source-of-funds, anti-money-laundering, sanctions, fraud and responsible gambling checks.
You may be asked to provide identification documents, proof of address, payment statements, payment method ownership evidence, source-of-funds information, a selfie, a video verification or other reasonable supporting material.
If verification cannot be completed, Astromania may delay or reject a transaction, restrict account functions, withhold a bonus, suspend the account or close it where permitted by law.
5. Deposits
Deposits must be made using payment methods registered in your own name unless a payment method is expressly permitted for shared or third-party use.
- Available deposit methods, limits, currencies and processing times may vary.
- Astromania may reject or reverse a deposit that is unauthorised, duplicated, fraudulent, disputed or made in breach of these Terms.
- Fees charged by banks, payment providers or currency conversion services are outside Astromania’s control.
- Deposited funds are intended for genuine gameplay and may not be used as a money-transfer service.
Astromania may require reasonable wagering activity before approving a withdrawal where this is necessary to prevent payment abuse, fraud or money laundering.
6. Withdrawals
Withdrawals are subject to account verification, payment checks, responsible gambling controls, fraud prevention procedures and applicable withdrawal limits.
- Where possible, withdrawals may be returned to the payment method used to deposit.
- Astromania may request additional documents before releasing funds.
- Processing times are estimates and may be affected by payment providers, banks, weekends, public holidays or compliance reviews.
- Pending withdrawals may be cancelled only where the platform provides that function and cancellation is legally permitted.
- Astromania may deduct valid fees, chargebacks, reversed deposits, bonus adjustments or amounts owed under these Terms.
A withdrawal may be delayed while suspicious, irregular or prohibited activity is investigated. Legitimate undisputed balances will be handled in accordance with applicable law and completed verification requirements.
7. Casino Games and Sports Betting
Games and betting markets may be provided by third-party suppliers and may be subject to separate game rules, paytables, settlement rules and technical requirements.
- A wager is accepted only when confirmed by the platform and recorded in Astromania’s systems.
- You are responsible for checking the stake, selection, odds, market and game details before confirming a wager.
- Obvious pricing, display or settlement errors may be corrected where permitted by law.
- Interrupted, incomplete or duplicated game rounds may be settled according to the relevant provider’s certified game records.
- Sports bets may be voided, recalculated or settled under the applicable sportsbook rules.
Astromania’s transaction records and the relevant provider’s certified logs will be used to resolve gameplay disputes, subject to your right to challenge an error through the complaints process.
8. Bonuses and Promotions
Bonuses, free spins, cashback, tournaments and other promotions are governed by the terms displayed with the relevant offer.
Promotional rules may include eligibility requirements, wagering requirements, minimum odds, excluded games, maximum bets, time limits, maximum winnings or withdrawal restrictions. You are responsible for reading the applicable promotional terms before participating.
Astromania may remove a bonus and associated winnings where there is evidence of bonus abuse, coordinated play, multiple accounts, manipulation, prohibited wagering patterns or another material breach of promotional rules.
9. Prohibited Conduct
You must not use Astromania for unlawful, fraudulent, abusive or unfair activity. Prohibited conduct includes:
- opening or controlling multiple accounts without permission;
- using another person’s identity, documents, payment method or account;
- collusion, chip dumping, match manipulation or coordinated betting intended to create an unfair advantage;
- using bots, scripts, automated systems, external assistance or software prohibited by the relevant game rules;
- exploiting technical errors, pricing errors, delayed data, game faults or platform vulnerabilities;
- attempting to bypass geographic, identity, payment, security or responsible gambling controls;
- money laundering, terrorist financing, fraud, chargeback abuse or use of criminal proceeds;
- harassing staff, suppliers or other users;
- copying, modifying, reverse-engineering or interfering with platform software.
Where prohibited conduct is suspected, Astromania may restrict the account, investigate activity, request information, void affected transactions, withhold related benefits or close the account, subject to applicable law.
10. Responsible Gaming
Astromania provides responsible gaming tools that may include deposit limits, loss limits, wager limits, session reminders, cooling-off periods and self-exclusion.
You are responsible for setting limits appropriate to your circumstances and for using the platform as entertainment rather than as a source of income. Astromania may contact you, limit account activity or apply protective measures where gambling behaviour indicates a potential risk of harm.
Self-exclusion requests should be submitted through the available account tools or customer support. You must not attempt to create or use another account during an active exclusion period.
11. Underage Gambling
Astromania does not permit minors or persons below the applicable legal gambling age to register or gamble. Accounts identified as underage may be suspended or closed.
Parents and guardians should protect devices, payment methods and login credentials and may use filtering or parental-control software to reduce access by minors.
12. Account Suspension and Closure
You may request account closure by contacting customer support. Closure does not automatically cancel pending verification, payment, complaint, exclusion or legal obligations.
Astromania may suspend or close an account where:
- these Terms or specific game or promotion rules have been breached;
- verification cannot be completed;
- fraud, money laundering, account misuse or prohibited conduct is suspected;
- the account creates a security, legal, regulatory or responsible gambling risk;
- continued service is not commercially or technically feasible;
- Astromania is required to do so by law, a regulator, court, payment provider or competent authority.
Where legally permitted, Astromania will return a verified legitimate balance after deducting valid charges, reversed transactions, bonus adjustments or amounts connected with prohibited conduct.
13. Dormant Accounts
An account with no activity for an extended period may be treated as dormant. Where permitted, reasonable administrative fees may apply only after advance notice and in accordance with applicable law.
You may contact support to reactivate or close a dormant account, subject to verification.
14. Technical Availability
Astromania aims to provide reliable access but does not guarantee that the website, games, sportsbook, payment functions or account services will always be available, uninterrupted or error-free.
Maintenance, network failures, supplier outages, cyber incidents, device problems, internet interruptions or events beyond reasonable control may affect service availability. Astromania may suspend or modify a service to protect users, systems or legal compliance.
15. Intellectual Property
The Astromania name, branding, website design, software, graphics, text, databases, game interfaces and related materials are owned by Astromania or its licensors and are protected by applicable intellectual property laws.
You receive a limited, personal, revocable and non-transferable right to use the platform for lawful personal entertainment. No ownership rights are transferred to you.
16. Privacy and Cookies
Personal information is processed in accordance with the Astromania Privacy Notice. Cookies and similar technologies are used as described in the Astromania Cookie Notice.
By using the platform, you acknowledge that certain personal and technical information must be processed to operate accounts, complete payments, verify identity, maintain security and comply with legal duties.
17. Limitation of Liability
Nothing in these Terms excludes liability that cannot lawfully be excluded. To the maximum extent permitted by law, Astromania is not responsible for indirect, incidental, special or consequential loss arising from use of or inability to use the platform.
Astromania is not liable for losses caused by inaccurate information provided by you, unauthorised access resulting from failure to protect login details, third-party payment delays, device failure, internet disruption, force majeure or use of the platform in breach of these Terms.
18. Indemnity
To the extent permitted by law, you agree to compensate Astromania for reasonable losses, claims, costs or expenses resulting from your unlawful use of the platform, material breach of these Terms, fraud, misuse of third-party rights or prohibited conduct.
19. Complaints and Disputes
If you believe an account, payment, game or betting transaction has been handled incorrectly, contact customer support as soon as possible and provide the relevant account details, transaction references and supporting information.
- Contact customer support and clearly describe the issue.
- Provide the date, amount, game, bet or transaction reference involved.
- Allow Astromania reasonable time to investigate platform and supplier records.
- If unresolved, request escalation under the applicable complaints procedure.
Nothing in this section limits any mandatory right to complain to a regulator, alternative dispute resolution body or court where applicable.
20. Changes to These Terms
Astromania may update these Terms to reflect legal, regulatory, technical, commercial or operational changes. The revised version will be published with a new “Last updated” date.
Where a material change requires additional notice or consent, Astromania will provide it in the manner required by applicable law. Continued use after an update constitutes acceptance where legally permitted.
21. Governing Law
These Terms are governed by the law identified in the operator information or other applicable legal notice, without limiting any mandatory consumer protection rights available in your country of residence.
If any provision is held invalid or unenforceable, the remaining provisions will continue in effect. Failure to enforce a provision immediately does not waive the right to enforce it later.
22. Contact
For account questions, payment issues, complaints or requests concerning these Terms, contact Astromania customer support:
Do not send passwords, full payment-card security codes or unnecessary identity documents by ordinary email. Support may provide a secure method for submitting verification material.
